Privacy Policy

Introduction

Intelligent Insight Limited (“iSquared”) is committed to safeguarding your privacy.  This policy outlines how we collect, use, protect, and share personal data in compliance with GDPR and applicable data protection laws.

Purpose of this Policy

This policy details what to expect when we process personal data as part of our data strategy services, which may include data analysis, insights generation, and strategic recommendations.  “Personal data” refers to information that identifies an individual directly or indirectly.

Privacy Officer

Our Privacy Officer ensures compliance with data protection laws across iSquared.  For any privacy-related queries, please contact:

Privacy Officer

iSquared
2nd Floor, The Chapel
Mount Saint Annes
Milltown
Dublin
D06 XN52
privacy@isquared.ie

What Personal Data We Collect and Why

We collect personal data primarily from clients and individuals participating in programmes and research. This may include:

  • Contact Details: e.g., name, email address, phone number.
  • Demographic Information: e.g., date of birth.
  • Responses from Discovery Interviews, Surveys and Workshops: e.g., any content or materials submitted, including photos, videos, or feedback.
  • Data from External Sources: e.g., databases or third-party sources, where provided under contract or consented by the data subject.
  • We may also receive data from third-party partners or agents with your consent.

How We Use Personal Data

iSquared uses personal data for:

  • Discovery, Research and Strategic Analysis: To invite, schedule, and conduct research, generate strategic insights, and offer recommendations based on data analysis.
  • Data Integration and Analysis: To integrate datasets and analyse them for strategic recommendations, adhering to data privacy and confidentiality standards.
  • Project Coordination and Consultancy Services: To facilitate project planning, meeting arrangements, and ensure deliverables.
  • Legal Compliance: To fulfil regulatory obligations when necessary.

Consent and Withdrawal

Where consent is required for processing, you may withdraw at any time. Withdrawal may be managed through survey opt-outs or by contacting us directly.  Special categories of data will be processed only with explicit permission, with details on how such data will be used.

Data Sharing Protocols

Personal data may be shared under limited circumstances:

  • Contractors and Data Processors: We may engage contractors to help conduct research or other project work.  Data processors are bound by confidentiality agreements and will only receive the minimum data necessary for specific tasks.
  • Legal Requirements: When required by law, we may disclose data to relevant authorities.
  • Research Purposes: Data collected may be shared with research commissioners in anonymised form.  For any identifiable disclosures, we will obtain prior consent.

Data Protection and Security

We maintain rigorous technical and organisational measures to protect your personal data. These include regular data security audits, staff training, and strict access control.  Our data protection practices adhere to GDPR guidelines, with anonymisation and aggregation of data as key methods for ensuring confidentiality.

Data Retention

Personal data is stored only as long as necessary. For research participants, data is retained no longer than 12 months post-project completion unless ongoing consent is provided.  Data will be securely deleted once it is no longer required.

Your Rights

Under GDPR, you have rights including access, correction, deletion, and data portability. A complete guide to your rights is available on the Data Protection Commissioner’s website.  Requests can be made directly to our Privacy Officer by submitting the Subject Access Request form.

Complaints and Contact

You have the right to lodge complaints regarding data processing with the Data Protection Commissioner or with iSquared’s Privacy Officer.

Data Protection Commissioner
Canal House, Station Road
Portarlington, Co.  Laois,  info@dataprotection.ie

Privacy Officer
iSquared
2nd Floor, The Chapel
Mount Saint Annes
Milltown
Dublin
D06 XN52
privacy@isquared.ie

Changes to this Policy

This Privacy Policy may be updated periodically.  The latest version will always be available on our website.